The Lottery Office
LOTTERY OFFICES ARE CURRENTLY OPEN BY APPOINTMENT ONLY
Florida Lottery Headquarters are located in Tallahassee, and there are eight additional District Offices to better serve our players throughout the state. Click on any of the District Office locations listed below for maps and driving directions.
APPOINTMENT TIP: Please check for appointment times at multiple locations near you because appointment availability varies by location.
Pensacola District Office
Lottery Office only offers you three payment methods to purchase tickets with or to add funds to your player account. They are Visa/MasterCard credit or debit card, BPay (which is an electronic payment method available to select Australian banks), and direct deposit. Prizes of $601 or more must be claimed from one of these locations, or by mailing the winning ticket to the NY Lottery’s headquarters at PO Box 7533, Schenectady, NY. Due to coronavirus, some of the Customer Service Centers are closed temporarily; the table shows which are currently accepting claims.
Trade Winds Shopping Center
6601 North Davis Highway - Suite 54
Pensacola, FL 32504-6301
Email: District Office
Call: (850) 484-5020
Drop Box Hours: 8:00 am - 3:30 pm, CST
Schedule an Appointment at this Office
Tallahassee District Office
250 Marriott Drive
Tallahassee, FL 32301
Email: District Office
Call: (850) 487-7799
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Gainesville District Office
Butler Plaza
3926 Southwest Archer Road
Gainesville, FL 32608-2342
Email: District Office
Call: (352) 334-3880
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Jacksonville District Office
8206 Philips Highway - Suite #36 -
Jacksonville, FL 32256
Email: District Office
Call: (904) 448-4760
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Florida Lottery Headquarters
(Prizes above $250,000)
250 Marriott Drive
Tallahassee, FL 32301
Email: Claims Processing
Call: (850) 487-7707
Drop Box Hours: 8:30 am - 4 pm, EST
To schedule an appointment for prizes above $250,000, please contact Florida Lottery Headquarters at: 850-487-7707.
Tampa District Office
Centerpoint Business Park
1911 US Highway 301 North - Suite 170
Tampa, FL 33619-2661
Email: District Office
Call: (813) 744-6134
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Orlando District Office
West Town Corners
380 South State Road 434 - Suite 1028
Altamonte Springs, FL 32714
Email: District Office
Call: (407) 788-2202
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Fort Myers District Office
11760 Metro Parkway
Fort Myers, FL 33966
Email: District Office
Call: (239) 278-7111
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
West Palm Beach District Office
4360 Forest Hill Blvd
West Palm Beach, FL 33406
Email: District Office
Call: (561) 640-6190
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Miami District Office
14621 Oak Lane
Miami Lakes, FL 33016
Email: District Office
Call: (305) 364-3080
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
A SECURED DROP BOX FOR SUBMITTING CLAIMS IS AVAILABLE AT ALL LOTTERY OFFICES UNLESS THE OFFICE IS CLOSED TO EMPLOYEES. ANY OFFICE WITH AN ASTERISK (*) NEXT TO ITS NAME IS TEMPORARILY UNABLE TO ACCEPT DROP BOX CLAIMS. PLEASE CHECK BACK FOR DAILY UPDATES. LAST UPDATED 02/09/2021.
Update: The Primm Lotto store is open with additional safety measures in place, including a mask requirement and the use of safety dividers at the cashier counter. The current hours of operation are daily 10:00 am - 5:00 pm.
THE LOTTO STORE AT PRIMM
The Lotto Store at Primm is one the world’s busiest lottery stores. The store, which is about 50 feet across the California state line, south of Primm’s outlet mall, sells a whole lot of lottery tickets. It’s the closest place to get lotto tickets if you live in Las Vegas.
Despite Nevada being the most famous gambling state in the nation, it doesn’t run a lottery or participate in lotteries such as Powerball or Mega Millions. Therefore, Southern Nevada residents often go to Primm to purchase their lottery tickets.
In addition to Powerball, Mega Millions, scratch tickets, and more, visitors can also buy California’s lottery SuperLotto Plus tickets.
WINNERS IN PRIMM
The Lotto Store has at least 8 self-serve lottery machines and cashiers. There are different options to buy including pick your own numbers, scratch tickets, vending machines, and counter registers. When jackpots grow large, lines can snake around the store.
The Lotto Store has a reputation for paying out some big prizes. One winner in the store won a prize of $2.1 million.
In addition to lottery tickets, The Lotto Store also sells beer, energy drinks, sports drinks, water, teas, and sodas. It also has restrooms.
The store has a themed appearance, similar to the nearby Primm Valley Resort.
LOCATION
The store is located on Lotto Store Rd and has a Nipton, California address, even though the small community of Nipton is more than 15 miles away, and Lotto Store Rd is entirely on the Nevada side of the border.
The Lotto Store has more than two dozen parking spots and can be reached from Vegas in as little as 40 minutes. Avoid going on the weekend for smaller crowds.
South of the store, Primm ends and the desert terrain extends into the nearby Ivanpah Dry Lake.
Pick Up Your Tickets
The Lottery Office Northern Territory
If you want to press your luck for a few bucks, you’ll want to stop at The Lotto Store At Primm!
For more info and hours of operation, check out the store’s Facebook page or they can be reached by phone at (702) 679-5402.
Are The Lottery Offices Open In Florida
If lines are long at the Primm Lotto Store and you're determined to get a lotto ticket, alternative lotto vending locations are at the gas stations in Baker, which is 45 minutes south of Primm on I-15. See our location page for a map and directions.